The consumer’s dependency on Google has led to a fascination for Pixel phones. These phones have excellent features from the best software, applications and camera. The customers can relish multiple benefits when they opt for this model. There has always been hype for Pixel phones, and they rank among the top smartphones. However, the differences between these phones and the other brands are pretty distinctive. Consumers tend to rely on authorized Google service centres to rectify any problems. However, the company has a unique way of handling device issues.
How can customers seek assistance from Google authorized service center Bangalore?
The company has segmented the devices based on their warranty. The brand would directly handle the devices with a warranty and outsource the others to a third party vendor. We would like to describe both the process for the consumer’s benefit.
How to access authorized service Google for devices with a warranty?
Visit: https://support.google.com/pixelphone/answer/10227672?hl=en
The page contains a brief explanation of how consumers can avail the services. Here is the basic information provided by the company
- Region – India
- Provider – B2X
- Devices – Pixel, Pixel XL, Pixel 2, Pixel 2 XL, Pixel 3, Pixel 3 XL, Pixel 3a, Pixel 3a XL, Pixel 4a
- Type of Service – Mail-In
- Repair type: This part is segmented into two sectors—in-warranty with Google contact and Out of warranty with B2X information.
When consumers click on Google, it leads them to a contact us page. Users can input data such as Google authorized service centre near me or service for pixel phones. The application will provide feasible options. Consumers can click on ‘About repair options available’.
The next step is to select the device type. Users are directed to the next set of options. Consumers can choose the ‘ Get your pixel phone repaired’ option. The page has features to check the warranty status using the IMEI number and helpful links to protect the data.
The company provides two options – mail-in and walk-in.
Mail-In: Consumers can start a repair request and print the shipping labels, RMA slip and battery safety label. The company has listed a set of regulations, such as sending the phone in the original box.
Users can check this information at https://support.google.com/pixelphone/answer/9004345?hl=en#zippy=%2Cstep-choose-shipping-options-create-repair-order%2Cstep-find-the-nearest-authorized-service-provider.
How can consumers find the Google authorized service center for devices out of warranty?
Visit: https://googlepixel-support.b2x.com/service-request/
Consumers can fill in the following details
- Product Name
- Colour and Storage
- IMEI No
- Country of Purchase
- Problem Category
- Name
- Email Address
- Mobile Number
- Pincode
- Address
- Description of the issue
Consumers should pay an inspection fee for the initial assessment. Once the company identifies the issue, they will take appropriate action. The company would provide a service ticket number to track the status.
Alternatively, consumers can avail themselves of the repair services from Soldrit, a leading Google service centre. The company has comprehensive experience in handling all kinds of issues.
Key distinguishing traits between Soldrit and Google authorized service center.
- Personalized support and repair services
- Proficient and experienced resources
- Skilled technicians to handle complicated issues
- Key focus on repair rather than replacement
- Repair services for post-warranty parts and devices
- Provides doorstep pickup and delivery
- Offers weekend services
- Faster turnaround time
- Competitive prices
Consumers prefer Soldrit, the leading Google service centre, as they focus on providing the best solutions to the consumers and strive for service excellence.