The Apple Macbook is known for its crystal clear resolutions and impressive visual appeal. However, customers cannot fully enjoy its benefits if the video is not playing. There is no way to comprehend the quality of the screen without a high-definition video. Watching movies and series is one of the favorite pastimes of all Mac users. Since we are visual beings, we spend a fair portion of our time watching videos for educational and recreational purposes.
Therefore, it is disheartening when the Mac video is not working correctly. People mainly use Safari or third-party video players to watch movies, inspirational talks, and lots more. Though Apple laptops are efficient, they are not immune to specific issues. However, customers need not worry much about it. There are various techniques to troubleshoot the issue.
These are simple tricks that can restore video functionality. Understanding the cause and the solution to rectify the problem is imperative. Nevertheless, users must always look for authentic information. If these measures do not provide the desired result, they can seek assistance from authorized service providers like Soldrit.
Also Read: Tips to keep your MacBook connected to your iPhone hotspot
Why isn’t my MacBook Pro not playing videos?
The device might have trouble playing the video because of the following reasons.
Internet Connectivity: Almost all videos need a stable connection. If the connectivity fluctuates, then they might not play properly.
JavaScript is Disabled – This application is responsible for making the laptop interactive. If the setting is not enabled, then it can cause video issues.
Browser Extensions: Some plugins in MacBook Air might hinder the video from playing.
While we check the issues in the Apple laptops, it is also imperative to check if the video is in proper condition. Sometimes, the video might be
- Corrupted
- Damaged
- Not have Codecs
- Compatibility issues
How can I resolve video not playing issues?
Users need not panic if their Apple MacBook Pro is not playing their videos in Safari or any video player. Instead, these are some simple tricks that can rectify the problem.
Check if Safari is working.
The first and foremost aspect is to check if Safari is working for other sites. Sometimes, the entire server might be down, causing various issues. Then, users can update or restart the browser.
Restart Safari
If the video is not playing in Safari, users can close the browser and restart them. If the browser is not closed correctly, it can cause specific issues. When users restart, this issue can be corrected.
Clear Cache and cookies
Cache and cookies are snippets of code from websites. This can occasionally prevent the users from viewing videos. However, users can clear them by visiting.
Preferences > Advanced > Show Develop Menu > Develop > Empty Cache
Delete Extensions
Some extensions might interfere with the video performance. Users can check
Preferences > Extensions
They can either disable the ones they do not use frequently or delete everything to rectify the problems.
Enable JavaScript
The JavaScript might have been disabled for security purposes. Consumers can check them by visiting the top menu bar in the Safari browser.
Preferences > Security> JavaScript
If the box near is checked, then it means it is enabled.
Update Safari
Consumers can update the browser by visiting Apple Menu> System Preferences > Software update. This will help them to rectify the issues. However, users must follow the appropriate method if this is a third-party browser.
Use a different browser.
Most Apple MacBook Laptops use Safari as their browser. However, customers can use other browsers to watch the videos. Therefore, they may be compatible.
Turn off VPN
A virtual Private Network (VPN) helps users to access sites from different locations. The downside is that it can inhibit certain activities in the devices. Users can turn off the VPN to understand if the video is working.
Restart Wi-Fi router
Consumers can also restart the Wi-Fi router to eliminate any issues in internet connectivity. This can either be done in the MacBook Pro or the direct connection.
Restart MAC
If all techniques fail, then users can restart the laptop.
Sometimes, the issue can arise due to glitches in the video. Then, people can download the video again or change the format. Various third-party applications help them with this step. Users can also reinstall the players to resolve the issue.